Freeside Hosting

Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses. Freeside also provides online or downloadable demo, which will help you to consider if it's the right software for your automation needs.

Freeside is available on a variety of server appliances since it is complete, easy to deploy and maintain. For those customers who own their hardware, implementation service is also available. Freeside can be Installed and configured on your own hardware, also integrate with your processing and provisioning systems. All these processes will be accompanied with complete support to get you up and running. The latest released version of Freeside is 3.92.

Freeside is popular among businesses with the following solutions

 
BILLING
freeside hosting billing

Flexible pricing and rating plans including anniversary billing, pro-rating, usage based billing and more. Plug-in system allows easy addition of new pricing plans. VoIP rating and billing, including DID inventory, rate plans, free minutes, caps, and 800# billing. Real-time credit card and electronic check processing with all major processing gateways. mail, fax, printed and online invoicing.

TICKETING
freeside hosting ticketing

Complete, integrated trouble ticketing system included, based on Request Tracker from Best Practical Solutions. Auto-responds to customer email, assigns a ticket number and allows your staff to collaboratively track requests. Multiple queues, custom fields, templates, ticket associations, templates, customizable workflow, and more.

NETWORK MONITORING
freeside hosting monitoring

Complete, integrated network monitoring system included, based on Torrus from K-Open GmbH SNMP discovery, collection and graphing 95th percentile and volume billing

CUSTOMER SERVICE
freeside hosting customer service

Online signup page with immediate credit card authorization and provisioning. Customer self-care including invoice viewing, one-time and recurring payments, adding and removing services, and password changes. Simple API available to write your own self-service pages or applications.

RESELLERS
freeside hosting, resellers

Unlimited resellers with branded invoices, individual pricing and payment gateways. Virtualized reseller access allows resellers' access to only their own customers. Flexible, fine-grained access control

 

Install Freeside with just one click and integrate it with your provisioning and processing systems

Freeside hosting benefits

Selecting high-performing server at competitive prices, you may want to consider the time you could save focusing exclusively on your business instead of your IT. That's where IP2Voice comes with best-fit solution. We are here to provide whenever and whatever support you will need. IP2Voice provides the required server and infrastructure to run your phone system or software. Managed hosting solutions can be fully customized with a rich set of à la carte options.

Looking for Freeside Demo?


belling main

Internal customer appointments

Internal customer packages

hide old packages

hide all packages settings

package charging

package report

Account report

post check payment

refund check payment

customer report

prospect search results

internal customer sign up

Internal discount overview

Service definition listing

Account search results

fiber search results

Bulk DID orders

Package definitions

Access log

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