When starting a VoIP business, you need to be aware of all the possible types of VoIP services to choose from. There are several types of VoIP services that you may want to go with, or maybe you want to provide two or even three services at once? Of course, only choosing VoIP service type is not enough for starting your own VoIP business. You will also need to follow some steps that we have brought together to launch your business ASAP. In our previous post, we have already presented those steps. Surely the main function of all the VoIP services is to deliver high calling quality, but each of them focuses on different spheres. Let’s figure out the fundamentals of each VoIP service type and for whom they are intended. After considering all the types separately you will understand which one best suits your interests.
1. Call Center solutions
VoIP call center solutions is hosted by a VoIP provider and not a physical location. These solutions will help companies set up call centers that will help to handle calls properly, decrease waiting time, and increase productivity while minimizing costs.2. Calling cards
Calling card is another type to choose from the VoIP services. This requires a professional switch for handling the authentication and transactions of calling cards. Typically, it includes prepaid cards that can be either pin or pinless. In case of pin calling cards, you provide a pin code with the cards for people to make nationwide and international VoIP calls on landline or cell phones. Your customers then can buy these cards in store or online. With pinless cards, your customers should put their own pin code. Pinless cards are authenticated by Caller ID, callback services, mobile phone apps, and other new services.3. PBX/IP PBX
Another option is PBX and IP PBX phone systems. Hosted PBX has become one of the most popular options for most small and mid-sized businesses. They are getting rid of traditional on-premise PBX box and save tones of money. IP PBX is a home or business VoIP system that allows internal and external calls. It consists of IP PBX server, SIP or VoIP phones, and VoIP gateway if needed. IP PBX is becoming more popular as many businesses and homes are turning from PBX solutions to IP PBX ones. Usually, migrating and set up process is stress-free for your customers.4. Unified communication
UC has become a game changer in VoIP system and for many businesses. The combination of voice, mobile, and cloud under one roof has come to replace multiple logins to different sites and vendors. Think of UC as the most efficient, transparent, and cost-cutting system. Unified communication is the modern version of VoIP. UC is typically not a single product, it is a set of products providing stable unified user interface and user experience across different devices and social networks at the same time. Its functionalities encompass all the forms of communication channels across the network with add-on features such as conference call and video call. Nowadays its demand is higher than ever.
